ISO Certification Can Be Good Investment
Fulcrum Lifting became ISO certified in September 2016, strengthening our commitment to maintain a quality system that is well recognized and thorough in scope, and helping us achieve our goal of customer satisfaction and continual improvement.
While certification can be a lengthy process that requires detail analysis of operating procedures, we found it beneficial in rebuilding our current processes and habits. After a comprehensive reexamination and re-documentation of all operations, we have designed a great platform to move forward. Many interdepartmental meetings opened discussions on how to properly implement operating systems. By no means did we change everything about our operations, but the examination allowed us to take a deeper look and verified that we are confidently fabricating and supplying quality products for our customers.
In the end, with the ISO certification, Fulcrum has gained a Quality Statement of Customer Satisfaction and Improvement, and we have established a more robust system for measuring and attacking improvement opportunities.
If you have questions about the ISO certification process, reach out to us or stop by our offices anytime.